OUR PROMISE

100% Guaranteed Authentic or your Money Back!

We understand that purchasing pre-loved luxury items online can raise concerns about authenticity. At HeyLuxe, we strive to provide you with confidence and peace of mind. Every piece in our collection undergoes thorough authentication by independent experts before being listed on our site. This meticulous process allows us to proudly offer an AUTHENTICITY GUARANTEE on all items—or your money back.

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ADVANCED AI TECHNOLOGY

Cetificate of Authenticity

At HeyLuxe, we pride ourselves on being a luxury store that offers a wide selection of the 100% authentic preloved handbags and accessories that are in excellent/great condition, within reach. Each item in our collection is meticulously selected and thoroughly inspected. To ensure every product's authenticity, we have partnered with ENTRUPY - the leading AI-powered, technology-driven global authentication solution. Authenticity is our top priority, and we go above and beyond to uphold it.

Two-Step Authentication Process

We employ a thorough two-step authentication process, combining in-house inspections with evaluations by external independent experts.

Each item undergoes a meticulous examination, covering details such as embossing, hardware, and overall craftsmanship, among others. Our specialists are highly skilled in detecting even the most convincing replicas and distinguishing authentic features.